Return Policy

At Famah by Jourdan, every piece is crafted with care and intention. We stand behind the quality of our garments and want you to feel confident in every purchase. If something is not right, we are here to make it right.

We accept returns within 14 days of the delivery date. Items must be returned in their original condition — unworn, unwashed, and with all original tags attached.

1. 1
   Contact Us

   Email us at [email protected] with your order number and reason for return.

2. 2
   Receive Authorization

   We will respond within 2 business days with a Return Merchandise Authorization (RMA) number.

3. 3
   Ship Your Item

   Pack the item securely and include your RMA number. Ship to the address provided in your authorization email.

4. 4
   Receive Your Refund

   Once we receive and inspect the item, your refund will be processed within 5-7 business days.

• —Final sale items (marked as such at time of purchase)
• —Items returned after the 14-day window
• —Items that have been worn, washed, or altered
• —Gift cards

For any return-related questions, please contact us at [email protected].